Something cool happened today. I was waiting in the queue for the post office thinking "I am sure this will be a fast moving queue. The people here all just want to post a quick parcel, and many of them will be in groups - so are in fact one customer."
I kept on thinking like this for a while, I was determined to enjoy the fairly long queue, not complain.
The next thing I knew the person in front of me stomped off in a huff grumbling "there must be a faster way to buy a stamp." She was right - she could have gone to the newsagent - but I decided not to point that out.
Thanks to her the queue was shorter for me! And of course, a few minutes later I had concluded my business. Excellent!
I still haven't had my second complaint free day but some great changes are happening - I'll blog more about those in another post.
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